FAQS

WHAT TO DO WHEN YOU CAN NOT MAKE AN ORDER?

If you experience difficulty in placing an order, you will be able to contact us by phone and through our customer service, we will help you to achieve the same without however take for himself the said order. For your security and simultaneously to the quality of our service, orders will be carried out directly by the client in the online system.

WHAT IS THE MINIMUM AMOUNT OF PRODUCTS CAN I ORDER?

The minimum order quantity is 1 product. To order just one item, please contact us through our email or by phone, since logistics costs will have to be adjusted.

HOW TO MAKE THE PROCESS OF BUYING?

The Purchase process is quite simple and intuitive. When you see the desired tire enter the desired quantity and click the icon to add to the shopping cart.

Then you can make new search or view the shopping cart to confirm ( s ) your order (s ) .

Then prompted to enter their username and password if you are registered , or fill out the registration if you are a new customer you will be . In the case of a new customer , do not forget the successful completion of your client record including the possibility of two reference addresses one for issuing invoice and another to receive your order .

Once in the shopping cart you can change the above quantities by simply selecting the new amount . You can also dispose of the product in question from the list by clicking the

Finally get the content of the order in your email and you can also print your order . After checking our stocks confirm pro-forma invoice for your order .

FORGOT YOUR PASSWORD. HOW TO RECOVER IT?

E-MAIL AND MY PASSWORD

For security reasons, we do not have access to your password.

Must click on "Login" at the top of the page, then on "(forgot password?)" Put your email and instantly receive a password that you can change and customize once connected to your account .

CAN I PAY BY ATM?

Through our website, by accessing CREDIT ACCOUNT can generate a payment reference machine.

Payment by ATM provides its users increased security, through the obligation to enter a passcode, while facilitating payments as commitments are made ​​in real time.

WHAT ARE THE MODE OF PAYMENT?

The cavesdalagoa.pt has five methods of payment: MULTIBANCO; THE CHARGE AGAINST DELIVERY, BANK TRANSFER, PAYPAL, CREDIT ACCESS.

CAN I CANCEL AN ORDER? IN WHAT CONDITIONS?

Following the implementation of an order the customer can request its cancellation without any damage if it is not already checked.

If your order has been dispatched, you can arrange your return in accordance with our Terms of Sale.

WHAT THE AVAILABILITY OF STOCK OF YOUR PRODUCTS?

All products displayed on the website are in stock, except sale or possible reserves however. If the products in question do not appear, it means they are not available.


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CONTACTS

Where to find us

 

 

Business hours:
Mon - Fri - 9h00 to 18h00


Address:
Praça Mário Azevedo Gomes, 421 - 1º
2775-240 Parede
PORTUGAL 


Phone:
+351 214 561 771
 


Fax
+351 214 561 775

Mobile
+351 912 300 808

E-mail
speakwell@speakwell.pt